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A MESSAGE FROM THE PRESIDENT

My name is Eirini Mihanatzidou-Kapoutsis and I am President and Chief Audiologist for Brilliant Hearing. I have been inspired by the many of patients I have fitted with hearing aids to create a patient focused practice with one goal:

"To improve the lives of all Canadians suffering from hearing loss and to ensure each and every patient truly feels valued".

I want Brilliant Hearing to be your hearing aid partner for life and I will ensure we earn it!

Eirini Mihanatzidou-Kapoutsis
MA(Hons), MAud, Aud(C), Reg. CASLPO
Brilliant Hearing
420 Highway 7 East
2nd floor, Richmond Hill






MORE ABOUT YOUR HEALTH TEAM LEADER

Eirini Mihanatzidou-Kapoutsis is President and Chief Audiologist for Brilliant Hearing. Eirini has published notable articles including "The Link Between Diabetes Mellitus and Sensorineural Hearing Loss: A Summary of the Evidence" published in the Canadian Hearing Report, the official publication of the Canadian Academy of Audiology.

Eirini's patients benefit from her unique skill set having practiced audiology internationally. This global experience coupled with her Master's Degree in Audiology provides patients with peace of mind that their hearing care is the hands of a capable and class leading Audiologist. Eirini is well tooled to deliver an exceptional world class patient care service experience. You deserve the best!

Eirini established the Brilliant Hearing clinic with the vision of providing the greater Toronto community with unsurpassed service, product advice and value for people living with hearing loss.

Eirini ensures that each patient is treated with the respect and dignitiy they deserve. She employs a patient-focused approach to hearing healthcare.

When you chose Brilliant Hearing, you are chosing an audiology practice that is actually owned by an Audiologist and you are ensured a quality of care that is unsurpassed by any non-audiologist owned practice.









OUR VISION AND MISSION

Brilliant Hearing's vision is to be the GTA's preferred destination for hearing aid and audiology services.

Our mission is:

  • To provide excellence in hearing care services
  • To provide superior patient focused care
  • To enhance the lives of Canadians suffering from hearing loss
  • To add value to the hearing industry as whole with the continued research and publication of leading hearing related articles
  • To promote awareness in hearing loss prevention strategies
  • To encourage corporate social responsibility by supporting local charities





BRILLIANT HEARING IS WITH YOU, EVERY STEP OF THE WAY!

We successfully partner with patients and find the best possible hearing solution for their specific needs based on their unique lifestyles all within a budget they are comfortable with.

Patients are able to hear for themselves the difference that modem digital hearing aids can make to their lives. They enjoy a trial of the latest digital hearing aids and are able to experience the sounds they may have been missing in conversations with family and friends especially in noisy environments

Whether you were born with limited hearing, inherited it later in life, or lost hearing due to certain circumstances, Brilliant Hearing will assess your hearing health, help you understand the extent of any hearing loss and provide you with the best method of treatment. We educate patients on all available options and coach patients throughout the process to better hearing. The decision to take action about your hearing is an important first step.

Having hearing aids can greatly improve your quality of life and allow you to betler interact with your world. Many people just like you have agreed that getting hearing aids was a wonderful decision.

Come speak with us. We are here to help you - every step of the way.

















CURRENT OFFERS AND NEWS

Check back often as we always have exciting promtotional offers.

Are you a member of a trade organization or a large employer? You may be eligible for exclusive group discounts! Call or visit us today.

At Brilliant Hearing, patients will always come first!.






WHY CHOOSE AN AUDIOLOGIST?

Audiologists are Regulated Health Care Professionals. Unlike other professions that sell hearing aids, Audiologists have the specialty training and strict standards that must be adhered to.

Why should this be important to you?

By choosing an Audiologist you are ensured of receiving the highest quality of services as Audiologists are governed to perform their services in a standardized way. Patients that choose an Audiologist are protected in the quality of services they receive. Your hearing is a big part of your health - it deserves to be protected!
























EXPERIENCE EVERY SPECIAL MOMENT!











HEARING BETTER ALLOWS YOU TO LIVE BETTER.

WELCOME TO THE BRILLIANT HEARING FAMILY!











OUR ADVANTAGE

Brilliant Hearing opens you to a new world of hearing care possibilities! We are a self-funded, private practice that is owned and operated by an audiologist.

When considering to do business with a hearing practice, ask who the owner is and who actually manages the clinic. Is it owned and / or operated by a regulated healthcare professional who is governed to ensure that quality healthcare is provided to patients or simply someone who is "in the business" where profits govern and professional non health care managers are deployed. We encourage you to ask the question and then decide who you will trust with your hearing healthcare needs.

Unlike larger chains where overhead costs are added to the price of hearing aids, at Brilliant Hearing, you will be provided with the opportunity to have the lowest cost hearing aids and related services.

We are also free to provide you a truly independent opinion on the most relevant solution for your needs and not just a brand that will meet businesses contractual obligations that other clinics are bound to. We are not bound to any volume commitments. Unlike large chains that promote specific brands and models due to their volume sales agreements, we partner with the patient to make the best decision for themselves through education and transparancy of the various technologies available and their relative performance to their specific needs.

We perfectly match the patients hearing needs with their specific lifestyle needs and balance price to provide patients with maximum value for their money.

Brilliant Hearing ensures your complete satisfaction.

We accomplish this by:

Educating you on any identified hearing loss you may have.

Educating you on the features and benefits of various manufacturers hearing aids that can help you to feel better and live better..

Educating you on the value for your money.

Offering you a trial before you buy

Providing you a lowest price gaurantee

Enabling you to make an informed choice!






EAR IQ

Our trademarked Ear IQ program is designed to exclusively benefit Brilliant Hearing patients. Ear IQ not only saves you time and money but ensures you receive the highest quality hearing healthcare available. We help patients through a continuous learning program that not only helps you understand your hearing loss but guides you through the transition into your new world of hearing after you have been prescribed hearing aids.The true value of Brilliant Hearing begins the moment you chose to partner with us and become a member of our family.

After you are fitted with hearing aids is where your partnership with Brilliant Hearing adds the most value. Part of the learning process is that your brain needs to adapt, process, filter and focus on the sounds you have been missing. We work with you to continuously monitor the environments your unique lifestyle takes you into and adjust the hearing aids settings to best suit the environments you find yourself in. Repeat visits are required to ensure that maximum value is realized from the investment you just made for better hearing. We coach and cousel you on your learning experiences to ensure that you are educated to make informed decisions on how to receive the maximium value from your hearing aids.

We invite you to discover how you will SAVE with our Ear IQ program.

Program Benefits

  • Educating you on the specific type and scope of your hearing loss
  • Identifying the various options available that are best suited for your needs
  • Educating you on the various manufacturers and their hearing aid solutions
  • Providing the best possible packaged solution
  • Working within your budget to obtain the best overall value for your money
  • Providing class leading post hearing aid dispensing support
  • Ensuring your complete satisfaction
  • Establishing a partnership together for life

  • Let's face it, knowledge is power! Brilliant Hearing believes that an educated patient makes informed decisions and we provide support throughout your journey us. After all, we are family!






    SAVE WITH OUR EAR IQ PROGRAM

    SATISFACTION - Our satisfaction promise quite simply is our commitment to you that you will feel truly valued by Brilliant Hearing.

    ASSOCIATE - We want to be your partner for life. As your associate, we will work together to find the best solution for your lifestyle needs and match it to your budget and means.

    VALUE - In our day to day journey through life, value for money is what we seek. Brilliant Hearing will ensure that you achieve this goal through open communication and working together to identify and evaluate all possible options for your required hearing needs and support services.

    EDUCATION - Our group counselling and open house events bring together patients just like you where we can all discuss together the benefits of our improved life choices and our unique experiences with our hearing aids. Come join the Brilliant Hearing family and experience the difference.

    Ear IQ ensures that patients are free to receive ongoing education, support and awareness in the field of hearing aids. Patients have a positive user experience for the lifetime of the hearing aids and beyond. It is not about how much time is allocated to each patient and having a one size fits all approach but rather, a caring consultative approach whereby your needs will always come first.






    SATISFACTION PROMISE

    Our satisfaction promise quite simply is our commitment to you that you will feel truly valued by Brilliant Hearing.











    SERVICES

    Explore our comprehendsive service offerings and discover why Brilliant Hearing will provide you with the best custom solution for your specific needs.

    Brilliant Hearing is equipped to provide audiology services of the highest calibre. Some of these service offerings include the following:

    • Free Hearing Tests for Adults
    • Hearing Tests for Children (age 3+)
    • Hearing Aid Prescriptions, Dispensing and Fittings
    • All Hearing Aid Manufacturers Represented
    • Programming and Repairs
    • Pre-Employment Hearing Assessments
    • Musician Earplugs, Sleep Earplugs, Swim Earplugs
    • Earmold Impressions
    • Tinnitus Management
    • Hearing Aid Battery Dispensing
    • Home Visits
    • Cerumen (Earwax) Removal
    • Full Circle of Care





    DID YOU KNOW WE HEAR WITH OUR BRAIN?









    HEARING REHABILITATION EXPLAINED

    Did you know that we hear with our brain? We receive sound through our ears and the brain interprets those signals and allows us to hear them.

    Our brain needs time to integrate this signal into meaningful and useful information. Like memory, parts of the brain that you use develop and strengthen. Unused parts of the brain for its normal function, like hearing, may be reassigned to another activity. Just like a muscle, you must make sure to exercise it!

    Hearing aids assist patients that have difficulty understanding speech in noisy environments. Through effective applification, a stronger signal is sent to the brain. Now, new neural pathways need to be established or older pathways need to be reinforced.

    Constant monitoring of your hearing aid use ensures maximum benefits are realized as the brain needs timer to learn to hear again. When we fit patients with hearing aids, we are opening a door for improved brain function.

    This is just one small example how Brilliant Hearing provides intelligent sound advice!

















    THE FITTING PROCESS

    Success of a fitting requires not only a properly administered test, but a thorough understanding and dialogue with the patient. Understanding individual needs is a key factor in recommending and fitting the patient with the relevant technology that will translate into a positive experience for the patient.

    Choosing the right hearing aid is simply the first step. An important second step is to verify the volume of the enabled hearing aid in each frequency through a verification process that is mandated by the College of Audiologists and Speech Language Pathologists of Ontario. However, unregulated practitioners may skip this critical step leaving the patient feeling completely unhappy with the technology they just invested in.

    Perhaps, the most important service that will be provided includes the completely independent, unbiased dispensing decision of the audiologist in prescribing a particular hearing aid. It will solely depend on the severity, configuration of hearing loss, and the patient's lifestyle. Every hearing aid has advantages and limitations. The job of the audiologist is to match the aid that meets the patient's needs the best.

    We will work together and choose what is right for you.






    WE WILL ENSURE THAT YOU AND YOUR HEARING AIDS SUCCEED IN EVEN THE MOST CHALLENGING ENVIRONMENTS









    EXISTING PATIENTS

    Have you ever felt that you were not truly valued by your current clinic?

    Have you felt "hurried" or "rushed" in your appointments?

    Does it seem that you are being pressured to buy or commit to a purchase?

    Do you truly feel that you and your needs come first?

    It should be no surprise that large chains have a lot of overhead expenses to cover.

    They are sales driven organizations with tight appointment windows to make sure they generate enough revenue to cover their high costs of operating.

    We invite you to try the Brilliant Hearing difference.

    Come on in and talk to us - we would love to hear from you!






    IMPROVE THE QUALITY OF YOUR LIFE!

    BOOK YOUR FREE TEST TODAY!

















    DO I NEED A TEST?

    Let's face it, accepting that you might have a hearing loss is the first step that you can take to have a more rewarding life. It doesn't cost anything to see if you suffer from hearing loss. Brilliant Hearing wants to let you know that you are not alone! Over 1 in 5 Canadians suffer from some form of hearing loss.

    Do any of these apply to you?

    • You sometimes ask that the TV volume be turned up
    • You sometimes ask people to repeat themselves
    • You have difficulty hearing in loud rooms
    • You have difficulty following family conversations at times
    • You feel you can hear better in one hear
    • You have difficulty at times following work meetings
    • Take the first step to better hearing. Come in for a free test today.






    FREE HEARING TEST

    Call us at 1-855-HEAR-121 (1-855-4327-121) to make an appointment or to discover how we may assist you to achieve better hearing and a better quality of life. Alternatively, simply submit your request for a test below.






    CHOOSE TO TAKE THE FIRST STEP









    BRILLIANT HEARING WILL OPEN A WHOLE NEW WORLD FOR YOU!









    PHYSICIANS

    You and your staff are invited to visit our facilities and further explore how well your patients needs will be cared for. Brilliant Hearing's service model is aligned to the provincial government directive "Patients First". We understand that patient satisfaction and ensuring your patients receive the highest quality of healthcare is a top priority for you.

    With two convenient locations in Richmond Hill and Vaughan, our patient-focused hearing practice aligns us well to completely service all of our patients hearing needs.

    We invite you to submit your patients referrals below and rest assured, your patients will be treated to the highest service levels available.

    Click here for patient referrals form!






    YOUR HEARING HEALTH

    Brilliant Hearing wants you to know that we are here to help.

    Understanding hearing loss, the signs and effects, helps all of us understand the condition and then, together, we can take steps to do something about it!

    Canadians wait many years before choosing to do something about their hearing loss. Why wait to experience all the wonderful sounds you might be missing?

    Let's do something about that today!













    THERE IS NO NEED TO WAIT TO EXPERIENCE LIFE AS LIFE HAPPENS

    YOU CAN LIVE BETTER TODAY!









    HOW WE HEAR

    Outer Ear

    Sound enters the outer ear and travels through the ear canal to the ear drum, causing it to vibrate.

    Middle Ear

    The sound is then transmitted to three tiny bones located in the middle ear. These bones transmit the vibrations to the inner ear.

    Inner Ear

    The inner ear consists of a snail-shaped bone called the cochlea which contains fluid and thousands of tiny hair cells. The vibrations of the three tiny bones set the fluid in motion which in tum causes the hair cells to bend. This triggers nerve impulses that travel through the nerve of hearing to the brain where they are interpreted as meaningful sounds.






    HEARING LOSS

    Hearing impaired people struggle with every day activities like having a conversation with their loved ones, phone calls or watching TV. These difficulties can have a negative impact on the psychological, social and emotional well-being of the individual.

    More specifically, struggling to hear can lead to withdrawal from social activities, a drop in self-esteem and confidence, as well as anxiety and depression.

    The majority of hearing losses can be treated with hearing aids.

    Hearing aids will help you hear more clearly in conversations, and therefore make you feel more relaxed and self-confident. Hearing aids also reduce the isolation that you feel by becoming more involved in everyday social situations.

    If you think you or a loved one suffers from hearing loss don't delay another day! Call us. We can help you make the first step towards better hearing.






    SIGNS OF HEARING LOSS

    Hearing loss happens gradually over the years. Its signs can be very subtle and as a result of that people may not realize that there is a problem. It is often family and friends around them that first become aware of it and encourage their loved one to have a hearing test. You might have hearing loss if you frequently ...

    • ask people to speak up
    • ask people to repeat themselves
    • misunderstand what is being said in conversations and respond inappropriately
    • ask people to turn up tv volume
    • have difficulty understating all the words in a conversation





    TYPES OF HEARING LOSS

    Types and Causes of Hearing Loss

    Sensorineural Hearing Loss

    This is the most common type of hearing loss, accounting for about 90% of all hearing loss. It is caused by damage to the hair cells in the inner ear that t transmit sounds to the brain. Common causes include:

    • Aging
    • Noise exposure
    • Heredity
    • Inner ear infections





    DEGREES OF HEARING LOSS

    The amount of hearing loss that someone has varies from one person to the other. Hearing loss is measured in terms of how it impacts on your everyday life. The degrees used to describe it are: mild, moderate, moderately severe, severe and profound.

    Mild hearing loss: you are able to hear voices clearly in quiet situations, but you might have some difficulty hearing some speech and conversations in noisy environments.

    Moderate hearing loss: speech is very hard to hear especially in loud environments, such as when the TV or radio is turned up.

    Severe hearing loss: normal conversations are not audible and have to be conducted loudly.

    Profound hearing loss: speech is inaudible even when it is very loud.

    A hearing test performed by a qualified audiologist will help determine the degree of hearing loss you have, and will work with you to prescribe the best treatment for your needs.






    EFFECTS OF HEARING LOSS

    Hearing impaired people struggle with every day activities like having a conversation with their loved ones, phone calls or watching TV. These difficulties can have a negative impact on the psychological, social and emotional well-being of the individual.

    More specifically, struggling to hear can lead to withdrawal from social activities, a drop in self-esteem and confidence, as well as anxiety and depression.

    The majority of hearing losses can be treated with hearing aids. These will help you.

    These will help you hear more clearly in conversations, and therefore make you feel more relaxed and self-confident. Hearing aids also reduce the isolation that you feel by becoming more involved in everyday social situations.

    If you think you or a loved one suffers from hearing loss don't delay another day! Call us. We can help you make the first step towards better hearing.






    TYPES OF HEARING AIDS

    Behind-the-Ear (BTE)

    A BTE hearing aid hooks over the top of your ear and sits behind your ear. A transparent tube connects it to a custom ear mould that rests in your ear ca This hearing aid is capable of providing more amplification than other hearing aid styles

    Open Fit Behind-the-Ear (Open Fit BTE)

    This hearing aid sits behind your ear. A very thin transparent tube connects it with a small plastic dome that rests in your ear canal. The plastic dome is n custom made. It comes in different sizes and shapes and we choose the right one for your hearing loss and ear canal size. This style does not completel: block the ear canal, and therefore allows some sounds to enter naturally without being amplified.

    In-the-Ear (ITE)

    An in-the-ear hearing aid is custom made and fills most of the bowl shaped area of your outer ear. It is large enough to accommodate such features such volume control and program button and is easy to insert because of its size.






    TWO EARS ARE BETTER THAN ONE

    A lot of people with hearing loss in both ears ask if they have to wear two hearing aids. The answer is yes. These are the advantages of hearing equally in both ears.

    Better speech understanding

    When you wear two hearing aids, speech sounds clearer and crisper. It is also easier to detect soft speech and whispers. This is particularly true in groui noisy situations such as in a restaurant or a mall. Two hearing aids will allow you to better separate speech from noise and focus on the conversation yo want to hear.

    Better sound localization

    With two hearing aids it will be easier to tell where sound is coming from. For example, in which direction traffic or a car horn is coming from or where yol grandchildren are playing. By wearing one hearing aid you would fail to pinpoint where the sound is coming from and would find yourself looking to the le to the right not knowing where to focus.






    TINNITUS

    Definition: Tinnitus is the sensation of hearing noise in the ears in the absence of external sound. This noise varies from person to person and can include ringing, buzzing, hissing, clicking, roaring, chirping or whistling. Tinnitus can be heard in one or both ears, or in the head. It can be constant or intermittent and can vary in loudness. Generally, the noise is more noticeable in quiet places such as at night when we go to bed.

    Effects: In most people tinnitus causes little or no annoyance. However, in some severe cases, it can negatively affect quality of life by causing difficulty concentrating and sleeping.

    Facts: Tinnitus is very common and can occur at any age. For most people it is temporary, lasting only a few seconds. In Canada, as many as one in ten people have persistent tinnitus that is mild and somewhat bothersome. One in a hundred people have severe tinnitus that affects their quality of life.

    Diagnosis: It involves a comprehensive medical examination and an assessment by a qualified audiologist.

    Causes: Tinnitus is not a disease in itself but rather the symptom of a disease or condition. Two leading causes are exposure to loud noise and hearing loss. It is estimated that 80 percent of people with tinnitus have some degree of hearing loss. Other causes include wax build-up, ear infections, hypertension (high blood pressure), diabetes, allergies, head injury, as well as some types of medication. The exact mechanism that causes tinnitus is not completely understood.






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    OTICON OPN IS A GAME CHANGER!







    ENJOY THE LIFESTYLE YOU DESERVE!



















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